Beyond purity, we craft the eternal
path to natural healing.

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Shipping Policy

At Ehsan Products, we take pride in our Policy. To ensure your pieces arrive safely, please review our shipping guidelines below.

1. Delivery Timeframe

Standard Shipping: All orders are processed and shipped via our courier partners. Please allow 7–10 business days for your product to be delivered to your doorstep.

Processing Time: Orders are typically prepared for dispatch within 24–48 hours of your purchase. You will receive an email confirmation once your order is on its way.

2. Shipping Rates

Shipping costs are calculated at checkout based on the weight of your order and your delivery location.

We occasionally offer promotional free shipping on orders above a certain value—keep an eye on our homepage for updates!

3. Order Tracking

Once your order has been shipped, we will provide you with a Tracking Number via email. You can use this to monitor your shipment's progress in real-time.

4. Packaging & Safety

Because our products are housed in glass jars and contain herbal ingredients, we use specialized, eco-friendly protective packaging to prevent breakage and maintain temperature stability during the 7–10 day transit period.

5. Address Accuracy

Please ensure your shipping address is entered correctly. Ehsan Products is not responsible for delayed or undelivered packages due to incorrect or incomplete address information provided at the time of checkout.

6. Damaged or Leaking Goods

If your package arrives damaged during the 7–10 day journey, please take a photo immediately and contact us at support@ehsanproducts.com within 24 hours of delivery. We will prioritize sending you a fresh replacement.

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Privacy Policy

Effective Date: 2026

At Ehsan Products, we value your trust as much as we value our formulations. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

When you make a purchase or attempt to make a purchase through Ehsan Products, we collect certain information from you, including:

• Order Information: Name, billing address, shipping address, and payment information (including credit card numbers or UPI IDs).
• Contact Information: Email address and phone number.
• Device Information: We automatically collect certain information about your device, including your web browser, IP address, and time zone.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the site, which includes:

• Processing your payment information.
• Arranging for shipping (sharing your address with our courier partners).
• Providing you with invoices and/or order confirmations.
• Communicating with you about your order status.

3. Sharing Your Information

We share your Personal Information with third parties only to help us use your information as described above. For example:

• Logistics Partners: We share your name, address, and phone number with our delivery partners to ensure your products arrive within the 7-10 day window.
• Payment Processors: Your payment details are processed through secure, encrypted gateways; we do not store your full credit card details on our servers.

4. Data Retention

When you place an order through Ehsan Products, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Your Rights

If you would like to access, correct, amend, or delete any personal information we have about you, or simply want more information, please contact us at support@ehsanproducts.com.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us: For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@ehsanproducts.com.

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Return & Refund Policy

We do not offer any return or refund. Please check all details carefully before placing your order.

Exchange Policy

Exchange requests must be raised within 4 days of product delivery.

After the request is approved, the exchanged product will be delivered within 7 days.