At Ehsan Products, we take pride in our service. To ensure your products arrive safely, please review our shipping guidelines below.
1. Delivery Timeframe
Standard Shipping: All orders are processed and shipped via our courier partners. Orders will be delivered within 5-7 business days to your doorstep.
Processing Time: Orders are typically prepared for dispatch within 24–48 hours of your purchase. You will receive an email/SMS confirmation once your order is on its way.
2. Shipping Rates
We charge a flat rate of ₹60 for shipping all over India, which is added automatically to your total order value at checkout.
3. Order Tracking
Once your order has been shipped, we will provide you with a Tracking Number. You can use this to monitor your shipment's progress in real-time.
4. Packaging & Safety
Because our products contain herbal ingredients and are sealed to preserve purity, we use specialized protective packaging to maintain temperature stability and prevent damage during transit.
5. Address Accuracy
Please ensure your shipping address is entered correctly. Ehsan Products is not responsible for delayed or undelivered packages due to incorrect or incomplete address information provided at checkout.
6. Damaged Goods
If your package arrives damaged, please take a photo immediately and contact us at ehsanproduct1@gmail.com within 24 hours of delivery. We will prioritize sending you a fresh replacement.
Effective Date: June 24, 2026
At Ehsan Products, we value your trust as much as we value our formulations. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. Information We Collect
When you make a purchase or attempt to make a purchase through Ehsan Products, we collect certain information from you, including:
- Order Information: Name, billing address, shipping address, and payment details.
- Contact Information: Email address and phone number.
- Device Information: We automatically collect certain information about your device, including your web browser, IP address, and time zone.
2. How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the site, which includes: processing your payment information, arranging for shipping (sharing your address with our courier partners), providing you with invoices/order confirmations, and communicating with you about your order status.
3. Sharing Your Information
We share your Personal Information with third parties only to help us use your information as described above. For example, we share your details with our logistics partners to ensure delivery within the 5-7 business days window.
4. Data Retention
When you place an order through Ehsan Products, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Thank you for shopping at Ehsan Products.
1. Return Policy
We have 7-days return policy. If you are not entirely satisfied with your purchase, you can return the product within 7 days from the date of delivery. To be eligible for a return, the item must be unused, unopened, and in the same condition that you received it, with its original packaging intact.
2. Refund Policy
Refund will be credited to original payment method within 5-7 business days after we receive and inspect the returned items. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund process will be initiated automatically.
3. Return Shipping
To initiate a return, please contact our support team at ehsanproduct1@gmail.com. We will guide you through the return shipment process.
At Ehsan Products, customer satisfaction is our top priority. We offer replacements under the following terms:
1. Defective or Damaged Products
If you receive a defective, damaged, or incorrect product, you are eligible for a free replacement. Please request a replacement within 7 days of delivery by emailing us at ehsanproduct1@gmail.com with your order number and photos of the product condition.
2. Delivery of Replacement
Replacement orders will be delivered within 5-7 business days of your request being approved. There are no additional shipping charges for sending a replacement product.
3. Scope of Replacement
Replacement is applicable only for products purchased directly from our website. Products must not be completely consumed or altered.
This website is owned and managed by Ehsan Products. By accessing or using this website, you agree to be bound by these terms and conditions.
1. Terms of Use
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
2. Pricing & Products
All prices listed on the website are in Indian Rupees (INR) and are subject to change. We make every effort to display the products and pricing accurately, but errors may occur. In the event of an error, we reserve the right to cancel any orders placed for products listed at the incorrect price.
3. Payments & Security
Payments are processed securely via our trusted payment gateways. You agree to provide current, complete, and accurate purchase and account information for all purchases made.
4. Governing Law & Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this website shall be subject to the exclusive jurisdiction of the courts in Delhi, India.